Privacy Policy

Effective Date: 15 October 2025
Last Updated: 15 October 2025

Creatica Crown (“we”, “our”, or “us”) is a proprietorship-based creative and marketing agency based in Jaipur, Rajasthan, India. We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, submit an enquiry, or engage our services.

1. Information We Collect

Depending on your interaction with us, we may collect:

  • Name and business/organisation name
  • Email address and phone number
  • Billing and GST information
  • Business or correspondence address
  • Project briefs, requirements, and communications
  • Brand assets, images, videos, documents, and other materials provided for projects
  • Website, social-media, or other account access information where required
  • Technical information such as IP address, browser, device, pages visited, and website usage data

We may also use cookies and analytics technologies to understand website usage and improve our services.

2. How We Use Information

We may use collected information to:

  • Respond to enquiries
  • Prepare proposals, quotations, and invoices
  • Deliver and manage projects
  • Communicate regarding services, timelines, approvals, and revisions
  • Process payments and maintain business records
  • Improve our website, services, and customer experience
  • Maintain security and prevent misuse
  • Comply with applicable legal, tax, and regulatory requirements
  • Protect our rights and legitimate business interests

3. Sharing of Information

We do not sell or commercially trade your personal information.

Where necessary, information may be shared with authorised team members, freelancers, contractors, production partners, hosting providers, cloud services, payment providers, accountants, legal advisers, analytics providers, or other service providers involved in delivering our services.

We may also disclose information where required by applicable law or lawful authority.

4. Confidentiality

Information shared with Creatica Crown for the purpose of a project will be handled with reasonable care and used primarily for the agreed business purpose.

Where additional confidentiality is required, the parties may enter into a separate Non-Disclosure Agreement (NDA).

5. Data Security & Retention

We take reasonable technical and organisational measures to protect information from unauthorised access, misuse, alteration, loss, or disclosure.

We retain information for as long as reasonably necessary for business, contractual, accounting, legal, tax, or dispute-resolution purposes.

No method of electronic transmission or storage can be guaranteed to be completely secure.

6. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. Creatica Crown is not responsible for the privacy practices or security of those third parties. We encourage users to review their respective privacy policies.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or raise a privacy-related concern.

Requests may be submitted using the contact details below. We may request reasonable verification before processing certain requests.

8. Updates

We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised “Last Updated” date.

9. Contact

Creatica Crown
G-4 Ground Floor, Plot No. 325, Janki Complex,
Macheda, New Loha Mandi Road, Near BR Paradise,
Harmada, Jaipur, Rajasthan – 302013, India

GSTIN: 08BXLPJ2234G1ZJ
Email:
Phone: +91 78771 99073

Jurisdiction: Jaipur, Rajasthan, India